Terms & Refund Policy
Nature of service
Astrology, numerology and Lal Kitab services are provided for guidance, cultural and personal-reflection purposes. Outcomes are not guaranteed. Nothing on ZELVU Astro is medical, psychological, legal or financial advice; please consult qualified professionals for those matters.
AI Pandit
AI answers are generated automatically from your calculated chart and may contain mistakes. Free users receive a limited number of questions per day; Plus plans give unlimited fair-use access for the paid period.
Reports & consultations
Reports are delivered digitally within the stated time after birth details are confirmed. Consultations are scheduled on WhatsApp/phone.
Refunds
If a report has not been started, you may cancel for a full refund. Once delivered or a consultation held, fees are non-refundable, but we will correct any error in birth data free of charge. Subscription fees for an unused plan may be refunded within 3 days of purchase. Write to lexorbiseducation@gmail.com.
Acceptable use
Do not request charts of others without their permission, or use the service for harming, controlling (vashikaran) or discriminating against anyone.